Privacy Policy

Responsible Entity

The entity responsible for data processing in connection with this website and the organizational contact processes is:

HEALTHBRIDGE NETWORK

Operational support and organizational coordination for selected treatments in Turkey

Phone Switzerland: +41 76 501 50 22

Phone Germany: +49 176 3528 0261

Full company address: please add

Central contact email: please add

What Data Is Processed

Depending on the type of your inquiry, the following data in particular may be processed:

Master data such as name, telephone number, email address, country of residence, and preferred language.

Content of your contact request, appointment preferences, organizational information, and documents that you voluntarily submit.

Patient-related information, photos, and health-related details, insofar as these are required for organizational coordination with a hospital.

Technical data relating to website use, such as IP address, device information, browser data, language settings, as well as consent and cookie preferences.

Contact Form, Email, Telephone, and WhatsApp

If you use the contact form or contact us by email, telephone, or WhatsApp, we process the data you provide in order to handle your inquiry, respond to you, and prepare further organizational coordination.

When using the contact form, the entered data is used directly to process your inquiry.

In the case of email, telephone, or WhatsApp communication, we process communication content, contact times, and callback or response information.

Please only submit sensitive health data and photos if this is necessary for reviewing your request.

Please only submit sensitive health data, photos, or medical documents if they are required for your inquiry. HEALTHBRIDGE NETWORK uses this information exclusively for the organizational processing of your inquiry and for coordination with a selected hospital.

Patient Information, Photos, and Health Data

Health-related data and patient information are considered particularly sensitive personal data. HEALTHBRIDGE NETWORK processes such information only if you provide it yourself or if the processing is necessary for organizational coordination with a hospital.

Photos and medically relevant information are used exclusively for reviewing the inquiry, organizational preparation, and coordination with the responsible hospital.

Photos are stored only for as long as necessary for the respective coordination process.

Photos will not be used for advertising, references, social media, or any other publication without separate, explicit, and voluntary consent.

Consent to use photos for marketing purposes is voluntary and has no influence on the processing of your inquiry or on the organizational support provided.

Purposes of Data Processing

Personal data is processed in particular for the following purposes:

Processing and responding to your contact inquiry.

Structured preparation and organizational coordination of the next steps.

Coordination with hospitals, where this is necessary for your request.

Communication before, during, and after the organizational process.

Documentation of consent, data protection decisions, as well as legal and technical records.

Disclosure to Hospitals and Other Recipients

Personal data is only forwarded to hospitals or treating institutions if this is necessary for reviewing your request, coordinating appointments, or preparing the organizational process.

Only the information required for the respective case is transmitted.

Health-related information, photos, or patient-related data are shared only to the extent necessary.

Other recipients may include technical service providers, insofar as they are used for hosting, communication, or website operation and are integrated in accordance with data protection requirements.

Data Transfer to Turkey

Since the organizational support concerns treatments in Turkey, it may be necessary to transfer personal data and health-related information to hospitals or contact persons in Turkey.

Such a transfer only takes place if it is necessary for your request or if you initiate it as part of your inquiry.

A transfer to Turkey is carried out only if this is required for your specific inquiry, the organizational coordination with the hospital, or the preparation of a possible treatment appointment.

Before any relevant disclosure, it should be reviewed which data is actually required and whether additional protective measures are necessary.

Where necessary for your case, supplementary contractual and organizational measures should be provided.

Storage Period and Deletion

Personal data is not stored for longer than necessary for the respective purposes or where statutory retention obligations apply.

General contact inquiries are deleted once processing has been completed and there are no legal or legitimate reasons for further storage.

Patient-related photos and sensitive information are stored only for the required duration of the specific coordination process.

Consents and consent-related information may be stored for a longer period for documentation purposes, insofar as this is required under data protection law.

Your Rights

Within the scope of the legal requirements, you have in particular the following rights:

Access to the data stored about you.

Correction of inaccurate or incomplete data.

Deletion of your data, provided that no retention obligations prevent this.

Restriction of processing.

Objection to certain types of processing.

Data portability, where applicable.

Withdrawal of consent granted, with effect for the future.

Complaint to a competent data protection supervisory authority.

Cookies, Tracking, and Consent Banner

This website uses a consent banner so that non-essential cookies and comparable technologies are activated only after prior consent.

Necessary cookies serve basic functions such as language settings or storing your cookie preferences.

Statistics cookies may only be used after consent has been given, for example for Google Analytics or comparable audience measurement tools.

Marketing cookies may only be used after consent has been given, for example for Google Ads Conversion Tracking, Meta Pixel, YouTube embeds, or similar marketing and tracking services.

You can reopen and adjust your selection at any time via the Cookie Settings link.